Unfortunately we do not ship packages (over 12' cube) to PO Boxes with UPS Ground and UPS Expedited shipments as UPS does not deliver to PO Boxes.

We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day (the 2nd is a 'Limited Service Day for UPS), Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day, (the 26th is a 'Limited Service Day for UPS) and New Year's Eve.

Business Days are Monday through Friday, excluding holidays.

Please consider that even expedited shipping services may require additional time to complete the verification process. We may need to contact you to verify your order and shipping information. Orders placed after 11 am ET, Saturdays, Sundays or holidays for in-stock items, will be processed within the next or following business day.

For expedited shipments, orders placed Monday through Friday by 3 am ET (excluding holidays) for in-stock items, will be processed within the same day.

For ground shipments, orders placed Monday through Friday for in-stock items, will be processed within 1-3 business days.

UPS SurePost® combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S.

UPS SurePost® may be used for extra small packages (under 12' cube) being delivered to PO addresses. For packages shipped to locations in the US, we use UPS Ground.

If you have any questions contact us at 201.806.1897 or through Friday 8:00am - 5:00pm EST The exchange process, please return your original item and place a new order for the item you want. Please allow up to 2 billing cycles for the refund to appear on your statement. Upon receipt of your return or exchange, we will process your request within 3 business days. We will provide a full refund of the purchase price and assist you with a new order if you would like a reshipment.Īny shipments replacing an incorrect item must be shipped to the order’s original shipping address only. We also ask that you keep all packaging and packing materials for future inspection of damaged items by the carrier. Please notify our customer service team within 48 hours of receiving your shipment, and include pictures of any incorrect, damaged, or defective items. If you receive damaged, defective, or incorrect items, we are committed to making it right. If you would like to know the shipping fee, and estimated refund total, please contact us at If you receive damaged, defective or incorrect items The return shipment fee depends on your location and the quantity of knives that you're returning. Knives returned will have the shipping cost deducted from the refund total. Returning Knives which had delivered free of shipping fee We do not reimburse shipping charges on returns. Without proof of purchase, we are unable to accept any items for return or exchange.Īll items marked “ Clearance” may not be returned or exchanged. Please keep the packing slip and include it with the return packages. We reserve the right to refuse used or broken items. MTC Kitchen accepts returns of any new and unused item in its original condition for a full refund or an exchange within 30 days of customer receipt. Return Policy If you are not satisfied with items

Free Shipping on Knives/Stones above $100 Purchase.

Japanese Style Kitchen Tools & Dinnerware.

Buy sharpening stones and get 20% off stone fixers.As a result, we rely on expert craftsmanship and the highest quality materials - two essential ingredients that go into the making of every one of our brushes. We believe that anything that touches the human body should be lovingly made by hand and not left to a machine. Because pesticides and disinfectants are not used, the brushes are safe for the sensitive skin of children and the elderly. Hand-crafted using carefully-selected windmill palm fibers from Wakayama, Takada's body brushes are gentle enough to use directly on the skin. Materials: Windmill Palm fiber, Hinoki (Japanese Cypress), stainless steel Because pesticides and disinfectants are not used, the brushes are safe for sensitive skin, kids and elderly people. Hand-crafted using carefully selected Windmill palm fibers, the body brush is gentle enough to use directly on the skin.

The long handle has aa unique tension curve that easily reaches your back without slipping. The handles of this particular body brush are made by shaving Japanese cypress one by one and further baking the, to enhance the water resistance.

Kamenoko tawashi body brush